No matter the size of your system or who installed it - from one LCD projector to elaborate multiple networked collaborative meeting facilities - making sure they work each time every time is critical to the success of your operation.

Visual Sound is an authorized service center for hundreds of videoconferencing, audio, and video manufacturers. We take great pride in the quality of our work and strive to exceed the expectations of our customers...each and every time.

We offer the following value-added Customer Service
and Technical Support services:

CUSTOMIZED SERVICE AGREEMENTS:

Flexible maintenance packages are available to keep systems operational and meet customer requirements.

SYSTEM QUALITY ASSURANCE:

Preventive maintenance packages are available to ensure system reliability. Supporting this effort, our service centers utilize LAN, WAN, and WiFi technologies to perform remote system diagnostics and make use of new, state-of-the-art equipment software management tools.

TECHNICAL SUPPORT:

Our staff has over 80 years of comprehensive experience in teleconferencing, custom system integrations, and audio/video technologies.

DEPOT SERVICE:

Technicians are available to service equipment on an hourly basis at any one of our repair depot centers throughout the Mid-Atlantic region.

TRAINING:

Our factory trained and certified technicians can provide on-site system or equipment training.